Privacy Policy

Transparency is the foundation of trust.

Effective Date: January 1, 2026

Your Privacy Matters to Us

1. Introduction

Autocount Johor Bahru (managed by Xantec Solutions Sdn Bhd) is committed to protecting your privacy. This policy outlines our practices regarding the collection, use, and disclosure of your information when you access our services or website.

2. Information We Collect

Personal Identity: Name, Company Name, Job Title.
Contact Details: Email Address, Phone Number, Office Address.
Technical Data: IP address, browser type, and usage data via cookies.

3. How We Use Your Data

To process your software license orders and installation requests.
To provide ongoing technical support and maintenance services.
To notify you about critical software updates, patches, or tax compliance changes (e.g., SST/E-Invoice).

4. Cookies & Analytics

We use cookies to improve your browsing experience and analyze website traffic. We do not use cookies to track your activity on other websites.

5. Contact Us

If you have any concerns about your data, please contact our Data Protection Officer at 07-3523651.