Hardware Chain Store expansion in Skudai
How a multi-outlet hardware retailer unified their inventory.
The Challenge
Tan Hardware Trading operates in the highly competitive Retail & Wholesale sector. Before Autocount, they were facing significant operational bottlenecks:
- Inventory discrepancies between 5 branches.
- Manual stock transfer requests causing delays.
- Inconsistent pricing across outlets.
- Boss could not view total daily sales in real-time.
The Solution
Autocount Multi-Branch System
We implemented a centralized HQ database connected to 5 POS terminals via VPN. The setup included the 'Stock Transfer' and 'Multi-Location' modules.
The Results
After rapid implementation and training by the Autocount JB team, the results were immediate:
90% reduction in stock variance within 3 months.
Stock transfer time reduced from 2 days to 30 minutes.
Real-time visibility of sales for all branches on mobile.
Standardized pricing control from HQ.
Client
Tan Hardware Trading
Industry
Retail & Wholesale
"The system paid for itself in 6 months just by stopping stock leakage. Now I can open my 6th branch with confidence."
Mr. Tan, Managing Director
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